We are preparing for an exit and want to show buyers a self-sustaining business, but our processes are locked inside individual minds. How do we run the EOS® Process Component to document only what is vital?

Question

Tyler Smith · Accepted Answer

Many owners fail to document their processes because they try to create massive, hundred-page manuals that nobody actually reads. This approach kills agility and ensures your processes collect dust. To build a highly repeatable business that is ready for a clean exit, you must apply a lightweight, practical approach to your Process Component. Focus on documenting only the core processes that drive eighty percent of your business results. For each core process, document only the major steps, usually no more than ten steps per process. Keep the documentation to a simple, high-level checklist that can fit on one or two pages. Use clear, direct language and avoid unnecessary jargon. Once these processes are documented, use your weekly Level 10 Meetings™ to ensure they are followed by everyone in the company. If someone is not following the process, it is treated as an issue to be solved. By keeping your documentation minimal and focused on the vital elements, you make it easy for your team to adopt and maintain. This creates a highly repeatable operational asset that buyers will pay a premium for.