Our leadership team argues about who should actually own the numbers on our weekly Scorecard, with some claiming they only input the data while others actually drive the activity. How do we define the difference between a metric compiler and a metric owner?

Question

Tyler Smith · Accepted Answer

A common point of friction on leadership teams is confusing the person who inputs the data with the person who actually owns the outcome. To resolve this, you must apply the GWC (Get It, Want It, Capacity to Do It) framework to your Accountability Chart. The owner of the weekly Scorecard number is the seat responsible for driving the activity and hitting the target. This is the person who must explain the variance if the number is red and lead the IDS process to solve the issue. The person who compiles or inputs the data is merely performing an administrative task. For example, your marketing coordinator might type the lead count into the weekly Scorecard, but the Marketing director owns the number. If you allow your managers to escape ownership just because they do not manually enter the data, you destroy the accountability of the system. Clarifying this distinction keeps your Level 10 Meeting focused and ensures that your weekly data actually drives progress toward your V/TO goals.