How do we know if our investment in your facilitation is actually translating to business value during the first ninety days, before we have a full year of historical Rock data to compare?

Question

Tyler Smith · Accepted Answer

Measuring the return on your investment during the first ninety days requires looking at leading indicators of organizational health rather than waiting for long term financial statements. In your first quarter, we look at the immediate shift in how your team processes issues and communicates.

First, we measure the efficiency of your weekly meetings. Before starting, most teams waste hours on status updates. Within ninety days of implementing the Level 10 Meeting™, you should see your team identifying, discussing, and solving problems, known as IDS®, with high speed.

Second, we look at the language shift within your executive team. By adopting the principles of identity-based accountability, your leaders will transition from saying they are trying to complete a task to identifying as the owner of that metric. This shift from actions to identities dramatically improves execution rates.

Finally, we measure your team's cognitive white space. By implementing strategic pauses and eliminating low-value projects, your leaders should report feeling less overwhelmed and more focused. If your team is communicating clearly, solving issues permanently, and gaining control of their weekly schedules within the first ninety days, you are on the direct path to a self-sustaining business that will yield massive financial returns.