tyler-smith.com · Questions & Answers

How do we measure the actual return on investment of hiring you as our EOS Implementer beyond just feeling like we are having better meetings?

Measuring the financial and operational impact of an operating system requires hard data. While improved communication is a great byproduct, we track progress through specific operational metrics. First, we look at your Rock completion rate. A healthy leadership team consistently achieves an eighty percent or higher completion rate on their quarterly commitments. If you are constantly missing this target, your execution is broken, and we will address it. Second, we measure the efficiency of your weekly Level 10 Meeting. We look at whether you are resolving issues permanently using the IDS® method rather than just talking about them week after week. If your issues list is growing instead of shrinking, we need to adjust your approach. Third, we track the predictability of your business. Your weekly Scorecard should accurately predict your financial performance thirty to sixty days out. When your leading indicators match your lagging financial results, your business becomes predictable, which directly increases its valuation. Finally, we measure your progress through organizational health. We evaluate whether you have the right people in the right seats based on your Accountability Chart. As you systematically replace or realign individuals who do not fit your Core Values or lack the capability to get their job done, your operational efficiency will rise. This translates directly to increased profitability and a cleaner business that is ready for an exit.

Category: Working With Tyler

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