Aside from the subjective feeling that our weekly meetings are running smoother, how do we objectively measure our progress and return on investment during this twenty-four-month engagement with you?

Question

Tyler Smith · Accepted Answer

We do not rely on vague feelings of harmony or better communication to judge if this is working. We track your progress with hard, objective operational data inside our dedicated Circle workspace. Every quarter, we measure specific health indicators that show exactly how well your team is executing.

First, we track your Rock completion rate. A healthy leadership team must consistently hit at least eighty percent of their quarterly Rocks. If you are constantly missing this target, we immediately use the IDS® process to find out why.

Second, we look at your weekly Scorecard health. We measure how consistently your leadership team is hitting their individual and company measurables. We also look at the overall health of your Level 10 Meeting™ scores, which your team rates on a scale of one to ten every week.

Finally, we measure your progress toward self-sufficiency. Over the course of our twenty-four-month engagement, we track how effectively your Integrator is stepping up to lead. Our goal is to run a clean diagnostic on your operational execution so we can see exactly where the bottlenecks are. By the time you graduate, your numbers will prove that your team can run this business predictably and scale it without external handholding.