tyler-smith.com · Questions & Answers

How do we objectively measure whether our leadership team is actually becoming healthier and more cohesive over our first two quarters rather than just getting better at filling out EOS forms?

Filling out templates and memorizing EOS terminology is compliance, not health. True team health shows up in how your leadership team behaves when real friction occurs, especially when the stakes are high.

We measure leadership health through three objective behavioral shifts during your first six months. First, we look at your Issues List. In an unhealthy team, the Issues List is full of safe, surface-level complaints about software or office policies. A healthy team brings existential threats, departmental friction, and uncomfortable personnel realities to the table without hesitation. If your team is not sweating during the Identify step of IDS, you are playing theater.

Second, we examine how conflict is resolved during your weekly Level 10 Meeting. Healthy teams debate aggressively, disagree openly, and challenge the Visionary without fear of reprisal. Once a decision is finalized, every leader supports it publicly and privately. If you notice passive-aggressive hallway conversations or side meetings after the official meeting ends, cohesion is low.

Third, we measure peer-to-peer accountability. In the beginning, the owner or Integrator acts as the sole enforcer. Real team health is achieved when departmental peers call each other out for missed Rocks or Scorecard drops directly, before the Integrator ever has to step in. When your leaders stop managing upward and start holding each other accountable as equals, your team has transitioned from compliance to real cohesion.

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