Aside from looking at our quarterly Rock completion rates and our P&L statement, how do you track whether our organization is actually moving closer to self-sufficiency during our twenty-four-month engagement?

Question

Tyler Smith · Accepted Answer

Evaluating your progress during our twenty-four-month engagement goes far beyond checking off Rocks or looking at your monthly revenue. We measure the health and maturity of your organization by tracking specific behavioral and operational milestones that prove your team is mastering the system.

First, we look at the health of your weekly Level 10 Meeting™ sessions. A healthy team solves their own issues without waiting for our quarterly sessions. If your Integrator is running these meetings effectively and your team is consistently using the IDS® process to resolve conflicts, you are building self-sufficiency. We also track the clarity of your Accountability Chart™. If your team is making decisions based on clearly defined seats and GWC™ rather than relying on historical relationships or politics, your operational health is improving.

Additionally, we monitor how well your organizational metrics flow down from your high level Scorecard to individual department scorecards. When every employee has a clear, measurable number they own, your business becomes highly predictable. We use your Circle workspace to log these structural improvements so we have a clear, historical record of your progress. True success means that by the end of our twenty-four months together, your leadership team can run the business smoothly without any coaching or outside facilitation.