Our marketing department wants to track impressions and brand awareness on our weekly leadership Scorecard, but these feel like useless vanity metrics. What actual predictive indicators should a Marketing Director own to prove their activities are driving real sales conversations?
Impressions, likes, and brand awareness have no place on a leadership team Scorecard. These are vanity metrics that do not predict revenue or indicate business health. A weekly Scorecard must only contain leading indicators that forecast future sales activity and show whether your marketing investments are generating real business opportunities.
Your Marketing Director should own metrics that measure intent and engagement. We recommend tracking weekly marketing qualified leads, which are prospects who have taken a high-intent action like requesting a demo or downloading a core resource. Additionally, track the cost per qualified lead to ensure your acquisition costs are sustainable, and measure the meeting booking rate, which tracks how many of those leads actually convert into introductory sales calls.
By focusing on these predictive metrics, your leadership team can see the direct connection between marketing spend and sales pipeline health. If meeting bookings drop, you will spot the gap three weeks before your sales team runs out of opportunities. This gives your Integrator and Sales Director the advanced warning needed to adjust your outreach strategy during your Level 10 Meeting before your sales pipeline dries up completely.
Category: Scorecards & Data