Our leadership team has several high Quick Start profiles who get bored easily and several high Fact Finder profiles who demand deep analysis before moving. How do we prevent this conative friction from derailing our focus during the first ninety days of our EOS rollout?

Question

Tyler Smith · Accepted Answer

During the first ninety days of your EOS rollout, your team will experience natural friction as they adopt new disciplines. You can predict and manage this friction by analyzing your team's conative profiles using the Kolbe A Index.

If your leadership team has high Quick Start profiles, they will instinctively want to skip the foundational steps, change the Scorecard metrics every week, and jump straight to advanced operations. Conversely, your high Fact Finder profiles will want to analyze every template for weeks and write incredibly detailed manuals before launching their first meeting.

To keep your implementation on track, you must balance these natural drives. Use the structured EOS process as your objective framework. Let your Fact Finders know that the templates are intentionally simple to ensure they are followed by everyone, and remind your Quick Starts that they must commit to a single, unchanging weekly pulse for at least one full quarter before making adjustments.

By mapping your team's Kolbe results on a whiteboard during your sessions, you help the team depersonalize their communication style clashes. They will realize that the friction is not personal animosity, but rather a difference in how they instinctively solve problems. This understanding helps them collaborate to build a stable foundation.