Some of our team members are secretly using AI to complete their entire weekly workload in a few hours, then pretending it took them all week so they can coast. How do we address this lack of transparency without discouraging them from using innovative tools?

Question

Tyler Smith · Accepted Answer

This is not a technology problem; it is a Core Values and performance tracking issue. If your employees are hiding their AI usage to avoid taking on more work, they are violating the core value of being open and honest, and they are failing to live up to the standard of Help First.

To fix this, you must adjust your weekly Scorecard. Your metrics should track outcomes, not hours spent sitting in a chair. If an employee can complete their work in five hours instead of forty, that is a massive operational win, but only if that newly freed capacity is reinvested into the business.

Have a candid, reality-based conversation with the team. Make it clear that using AI is encouraged, but hiding your capacity is a fireable offense. Redefine the capacity expectations for their seats on the Accountability Chart.

If they have the capacity to handle three times their current volume using AI, that becomes their new performance baseline. By aligning your expectations with the reality of AI-driven speed, you reward innovation while ensuring that your business captures the full financial benefit of your technological leverage.