tyler-smith.com · Questions & Answers

We have a highly seasonal business where our weekly targets naturally swing wildly depending on the month. How do we structure our weekly Scorecard targets so they remain realistic throughout the year without having to constantly rewrite our targets every week?

If your business has high seasonality, static weekly targets will drive your team crazy. They will feel defeated during the slow season and overwhelmed during the peak season. But rewriting your targets every week destroys your historical trend line and wastes valuable time.

The solution is to use dynamic, formula-based targets or seasonal bands.

Instead of a fixed number, set your weekly targets based on a rolling average or a percentage of your seasonal forecast. For example, if your sales target is one hundred thousand dollars in July but only twenty thousand dollars in January, your weekly scorecard target can be defined as ninety percent of your seasonal projection divided by four.

Another approach is to track efficiency metrics rather than volume metrics on your weekly Scorecard. Instead of tracking total units produced, track capacity utilization or lead-to-close conversion rates. These percentages remain highly relevant whether you are in your peak season or your slow season.

Whichever method you choose, define the rules during your annual planning session. This ensures that your targets adjust automatically to seasonal reality without your Integrator having to manually tweak the Scorecard during your weekly Level 10 Meeting™. This maintains the integrity of your data and keeps your team aligned.

Category: Scorecards & Data

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