We are struggling to keep our standard operating procedures updated because our AI workflows change every few months, making our documented processes obsolete almost immediately. How do we maintain our Core Processes under the EOS® framework without spending hours rewriting manuals?

Question

Tyler Smith · Accepted Answer

Standard operating procedures do not need to be massive, rigid manuals. Under the EOS® framework, your goal is to document your Core Processes at a high level, capturing the major steps of the process to ensure consistency while leaving room for tactical flexibility. This approach is critical when your underlying AI tools are evolving rapidly.

Instead of documenting the exact clicks or specific user interfaces of a particular AI software, document the inputs, the quality-control gates, and the expected outputs of the workflow. Define who owns the seat on the Accountability Chart responsible for the execution, what the standard prompting guidelines are, and where the human review points occur. This ensures your operational framework remains stable even if the specific AI platform changes.

Make updating your technical tools a regular part of your quarterly Rock cycle. If an AI tool becomes obsolete, the seat owner on your Accountability Chart should update the tactical workflow instructions, which can be stored as dynamic checklists linked to your high-level Core Processes. This simple, high-level approach keeps your documentation light, accurate, and easy to maintain, ensuring your operations remain scalable and clear.