Our entire leadership team is consistently hovering around a sixty or seventy percent weekly to-do completion rate in our Level 10 Meeting™, and it is stalling our operational momentum. Since it is a team-wide failure and not just one person, how do we fix this systemic bottleneck?
When your entire team is failing to hit the ninety percent to-do completion mark, you have a systemic capacity and prioritization issue. This usually happens because leaders are over-committing during the IDS® portion of your meeting, treating to-dos as a massive wish list rather than firm commitments. To solve this, you must implement a strict limit on the number of to-dos generated each week. Before anyone accepts a to-do, they must look at their existing workload and verify they actually have the capacity to complete it within seven days. If a task requires more than a few hours of work, it is too big for a weekly to-do and must be broken down into smaller, bite-sized actions. Additionally, your facilitator must start the meeting by reviewing the previous week's incomplete to-dos first. Do not let these carry over indefinitely. Ask the owner of each late to-do why it was not completed. If the answer is always I did not have time, you are either assigning too many tasks, or your leaders are failing to delegate. Force your team to say no to new tasks during IDS® if their plate is already full. Hitting ninety percent completion requires a culture of realistic planning, not hopeful over-commitment.
Category: Level 10 Meetings