We have a low Follow Thru leadership team that struggles to consistently update our scorecard, leading to missing data during our Level 10 Meeting. How do we build a highly reliable data collection rhythm that does not rely on high Follow Thru energy?
A leadership team dominated by low Follow Thru profiles on the Kolbe Index will naturally struggle with the administrative routine of updating a weekly scorecard. These individuals are hardwired to innovate, take risks, and solve urgent problems; they are not wired for repetitive systematic maintenance. Fighting this natural drive is exhausting and ultimately fails.
To build a reliable data collection rhythm, you must separate metric ownership from data entry. While a leader must own the accountability of the scorecard number, they do not have to be the one who physically types the number into the spreadsheet.
You should delegate the physical data gathering and entry to an administrative support seat or an operations coordinator who possesses a high Follow Thru score. This person can be tasked with collecting the data from various systems and entering it into the scorecard by a specific deadline before your weekly Level 10 Meeting™.
This division of labor respects the conative strengths of your team. The low Follow Thru leader can focus on analyzing the data and solving issues, while the high Follow Thru administrator ensures the data is accurate and pristine. This simple adjustment preserves your team's mental energy and guarantees a reliable scorecard every single week.
Category: Scorecards & Data