Our leadership team is consistently hitting only sixty to seventy percent on our weekly To-Do completion rate, which is stalling our operational momentum. How do we diagnose and permanently fix this lack of execution in our Level 10 Meeting?

Question

Tyler Smith · Accepted Answer

If your team is chronically below ninety percent, you have an execution leak. In a high-functioning Level 10 Meeting™, ninety percent of weekly To-Dos must be completed. When they are not, it is usually because of one of three systemic issues.

First, the team is treating To-Dos as suggestions rather than commitments. A To-Do is a promise to your peers that a task will be completed in seven days. Second, you are scoping them poorly. To-Dos should be bite-sized tactical steps, not multi-week mini-projects.

Third, you lack the courage to have uncomfortable peer-to-peer accountability conversations during the review.

To fix this, the facilitator must stop passing over incomplete items with a simple pass. When a To-Do is not done, the owner of that item must explain why, and the team must decide if it needs to be dropped to the Issues List to solve the underlying block.

If a leader repeatedly misses their weekly commitments, it is an issue of capacity, capability, or alignment with your core values. Run the issue through IDS® to determine if they are struggling with GWC™ or if they simply lack the discipline. If you let a low completion rate slide, you are training your organization that mediocrity is acceptable, which will ultimately tank your enterprise value.