Our leadership team members are consistently walking into our Level 10 Meeting™ three to five minutes late, or spending the first ten minutes setting up laptops and settling in, which delays our start time and ruins the momentum of the meeting pulse. How do we enforce a strict, military style start and end time without feeling like a micromanager?
When leaders stroll into a Level 10 Meeting™ late or spend the first few minutes opening laptops and grabbing coffee, they are telling the rest of the team that their own time is more valuable than everyone else's. This lack of discipline erodes your meeting pulse and breeds resentment.
To cure this, you must enforce a hard rule: the meeting starts exactly on the dot, even if chairs are empty. If your meeting is scheduled for nine in the morning, the segue begins at nine, not nine oh one. If a leader is missing, do not wait for them. Start the meeting and let them walk into a room that is already in motion.
Next, make the consequences of being late clear and consistent. Some teams implement a simple, lighthearted penalty, such as a small cash fine paid to a team fun fund or requiring the late person to sing a song. While this keeps the mood light, the real penalty is the public accountability of being late in front of peers.
As the owner, you must model this behavior perfectly. If you are late, you destroy your credibility to demand punctuality from others. If the tardiness continues after enforcing a hard start time, the Integrator must have a direct conversation with the offending leader. Treat their chronic lateness as a GWC™ issue. They are failing to respect the team and the operational discipline of the business.
Category: Level 10 Meetings