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We want to enforce the ninety-minute limit on our Level 10 Meeting™, but our team feels that a hard stop leaves critical, unresolved operational issues hanging in the air. How do we handle the anxiety of leaving the meeting with unsolved issues still on our list?

The anxiety of leaving a meeting with unsolved issues is a sign that your team is treating the Level 10 Meeting™ as a clearinghouse for every single task, rather than a tool for high-level alignment. You must accept that you will never solve every issue every week.

To manage this anxiety, you must trust the prioritization process of IDS®. When you transition to problem-solving, your team must ruthlessly select the top three most critical issues. If you solve those top three, you have had a highly successful meeting, even if there are twenty other items left on the list.

The issues that remain unresolved simply roll over to the following week. If an issue is truly urgent, it will bubble up to the top three again. If it does not, it was not as critical as you thought.

Furthermore, keeping the meeting strictly to ninety minutes forces your team to become highly efficient. When people know the clock is ticking, they stop rambling and get straight to the point. Enforcing a hard stop creates the healthy operational tension required to keep your leadership team focused on what truly moves the needle.

Category: EOS Implementation

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