tyler-smith.com · Questions & Answers

During the reporting phase of our weekly Level 10 Meeting™, team members constantly start solving problems as soon as a scorecard number is red or a Rock is off-track, which drags us into premature discussions. How do we ruthlessly prevent this agenda drift and park these items for IDS®?

Agenda drift during the reporting phase is the single biggest time thief in a Level 10 Meeting™. When a scorecard metric is red or a Rock is off-track, the natural human reaction is to defend, explain, or fix it right then. The moment someone starts explaining why a number is down, you have entered agenda drift.

To stop this, the facilitator must act as a strict traffic cop. The rule is absolute: reporting is for reporting, not for resolving. During the first twenty minutes of the meeting, the only acceptable answers for a scorecard number or Rock are "on track" or "off track." If a metric is off, the owner of that metric simply says "off track." The facilitator must immediately say, "Drop it to the issues list."

Do not allow anyone to explain why it is off-track or what they are doing about it. Write the item down on the issues list instantly and move to the next item. By keeping the reporting section clean, you protect your golden sixty minutes of IDS®.

This discipline trains your leadership team to focus on identification first and solution second. Over time, this rhythm eliminates the anxiety of reporting because everyone knows they will have a dedicated, uninterrupted block of time to solve the problem later in the meeting.

Category: Level 10 Meetings

← All questions