Our leadership team is highly competent, but they spend too much time managing their status and worrying about who gets credit for successes. How do we shift our culture from individual status management to group safety?
Status management is a major friction point on growing leadership teams. In Daniel Coyle's book, The Culture Code, he describes how groups that focus on hierarchy and individual credit waste massive amounts of mental energy protecting their turf instead of solving problems. To eliminate this behavior, you must change how you praise and reward performance. If you only celebrate individual victories, you are actively encouraging status management. Start publicly praising team-level achievements and collaborative problem-solving. Highlight instances where one leader stepped up to help another department hit their Rock, even if it meant sacrificing some of their own department's resources. Next, examine your bonus and incentive structures. If your leaders are compensated solely on their departmental metrics, they will naturally prioritize their own department over the health of the entire company. Align their incentives with overall company performance and V/TO goals. You should also focus on building safety within your team. Ensure your Level 10 Meeting sessions are places where people can admit failure without fear of losing status. Encourage your team to use the IDS process to discuss resource allocation and priority bottlenecks openly. Finally, model the behavior you want to see. As the owner, do not play favorites or allow leaders to bypass the Accountability Chart to pitch you ideas in private. When everyone knows that status is earned through vulnerability, collaboration, and collective results, the political posturing will naturally dissolve.
Category: Leadership Team