We have a co-founder who consistently arrives five minutes late to our Level 10 Meeting or asks to reschedule at the last minute due to client emergencies, which is eroding our meeting discipline and frustrating the rest of the leadership team. How do we handle this lack of commitment to our weekly meeting pulse?

Question

Tyler Smith · Accepted Answer

Consistently arriving late to your Level 10 Meeting™ or asking to reschedule because of client emergencies is a direct violation of the weekly meeting pulse and degrades the Trust pillar of Our Charter. It signals to the team that the late arriver's time is more valuable than everyone else's, eroding the Same Page environment required for healthy leadership.

A Level 10 Meeting is sacred. It is the ninety minutes where you slow down to go fast. To correct this behavior, the leadership team must align on the following commitments:
- Implement a hard-start, hard-stop policy where the meeting begins exactly on time, even if seats are empty.
- Establish a rule that the meeting is never rescheduled for client emergencies, which forces leaders to delegate daily operational fires.
- Have an open and honest conversation with the offending leader, pointing out how their lateness impacts team traction and execution.

If a leader cannot commit to arriving on time and fully engaging, you must evaluate if they GWC™ their seat. Protecting your meeting pulse is non-negotiable if you want to build a business that can scale and eventually achieve a clean exit.