Our leadership team is still trying to put trailing monthly financial metrics like net profit margin and EBITDA onto our weekly scorecard. How do we explain the difference between lagging financial reporting and leading scorecard indicators, and what should we track instead to predict profitability?
It is incredibly common for leadership teams to pull trailing financial data onto their weekly scorecard. Tracking net profit margin or EBITDA on a weekly basis is useless because these are lagging indicators that only tell you what happened last month. By the time you notice a drop in these numbers, the damage has been done weeks ago. To run a truly data-driven business, your weekly scorecard must consist of leading indicators. These are activity-based numbers that predict your future financial results. For example, instead of tracking net profit margin, track your weekly billable utilization rate or your average project cost overrun. Instead of tracking EBITDA, track weekly sales appointments booked, proposal win rates, or billable hours delivered. These numbers are immediate, controllable, and directly affect your future profitability. When these leading indicators are green, your lagging financial statements will naturally follow suit. In your Level 10 Meeting, focus the team entirely on these leading metrics. If a leading indicator drops, solve it immediately using the IDS process before it can infect your monthly income statement. This shift from reactive monitoring to proactive management is critical for building a highly valuable business that is attractive to future buyers.
Category: Scorecards & Data