We have a leadership team member who is highly capable according to their GWC but consistently fails to keep their weekly Scorecard metrics updated, and their Kolbe profile shows they are a very low Follow Thru. How do we structure their seat or data workflow to accommodate their conative style without compromising our weekly data discipline?

Question

Tyler Smith · Accepted Answer

It is common to find a highly talented leader who fits their seat perfectly but struggles with the administrative discipline required to keep their weekly Scorecard updated. When you look at their conative style using tools like the Kolbe Index, you often find they have a low Follow Thru score. They are wired to innovate or solve urgent problems, not to maintain repetitive data entry systems.

Rather than trying to force this person to change their natural hardwired instincts, you should design a workflow that accommodates their conative profile while keeping your data clean.

- Identify a support role, such as an Executive Assistant or a coordinator with a high Follow Thru score, to gather the raw data.
- Establish a strict weekly deadline where the support person pulls the numbers from your CRM or software and inputs them into the Scorecard.
- Maintain ultimate accountability with the seat owner, who must still review, understand, and explain the numbers during the Level 10 Meeting.

By separating the physical act of data entry from the accountability of the number itself, you protect your leadership team from admin drag. This ensures your high-level strategists can focus on solving issues rather than wrestling with spreadsheets, all while keeping your weekly Scorecard pristine and accurate.