Our leadership team agreed on a new AI-driven operational strategy during our annual planning, but our head of operations is completely dragging their feet on execution. How do we use the Kolbe A™ Index to diagnose if this is active resistance or a conative mismatch with our implementation speed?

Question

Tyler Smith · Accepted Answer

When an executive resists a strategic change, do not assume it is a bad attitude. It is often a conative clash between their instinctive problem-solving style and the speed of the transition.

You must use the Kolbe A™ Index to diagnose this issue. The Kolbe A Index measures an individual's instinctive way of taking action.

If your head of operations has a high Fact Finder and high Follow Through score, their natural instinct is to gather every piece of data and build a perfect process before taking action. If your Visionary is pushing for immediate AI deployment, the head of operations will feel overwhelmed and naturally push back to prevent operational chaos.

This is not insubordination. It is their conative instinct trying to protect the business.

To resolve this, address the issue openly in your next Level 10 Meeting™. Acknowledge their instinctive strengths and adjust your implementation plan. Give them the space to design the necessary guardrails, but set a clear, realistic deadline for the rollout.

By understanding their conative wiring, you can stop fighting their natural style and instead leverage their strengths to build a stable, scalable AI operation.