Our Integrator has a low Follow Thru score on the Kolbe index, which means they naturally struggle with the repetitive, structured discipline of keeping our scorecard updated and clean. How do we ensure our scorecard does not disintegrate without fighting their natural conative style?

Question

Tyler Smith · Accepted Answer

Your Integrator is responsible for running the business and ensuring the leadership team is executing on data. However, if your Integrator has a low Follow Thru on the Kolbe index, they naturally resist rigid structures and repetitive admin tasks. Forcing them to manually compile and format the weekly scorecard is a recipe for failure.

You must design a system that accommodates their conative style. First, offload the task of scorecard compilation. The Integrator is accountable for the scorecard existing, but they do not need to be the person who physically inputs the numbers.

Assign the administrative task of collecting and inputting the weekly data to an assistant, an operations coordinator, or a high Follow Thru team member. This person must ensure the scorecard is fully updated by a set deadline before your weekly Level 10 Meeting.

Second, leverage automated dashboards that pull data directly from your CRM and project management tools. This removes human error and the need for manual gathering.

The Integrator's role is to look at the completed scorecard, identify the red numbers, and lead the team in solving the issues during the Level 10 Meeting. By separating the operational accountability of the Integrator seat from the administrative task of data collection, you protect your Integrator's energy while maintaining complete organizational discipline.