Our Finance Director is struggling with our new predictive modeling tasks, which require deep database research. She is incredibly loyal, but our Kolbe Index assessment shows she is a high Quick Start with low Fact-Finder scores. How do we resolve this conative mismatch for her seat on the Accountability Chart?

Question

Tyler Smith · Accepted Answer

Your Finance Director is likely experiencing severe conative stress. Her low Fact-Finder score means she is wired to find shortcuts and simplify information, while a high Quick Start score means she naturally experiments and improvises. However, predictive modeling and deep database research require a high Fact-Finder instinct to investigate in depth and verify details.

You cannot change someone's conative wiring. No amount of training or motivation will turn a low Fact-Finder into a detailed database researcher without causing severe burnout and mistakes.

To resolve this mismatch, you must look at the roles assigned to her seat on the Accountability Chart. If predictive modeling has become a critical, permanent role for the finance seat, then she is no longer the right seat fit.

You have two options.

First, you can adjust the seat structure. You can strip the deep data research and predictive modeling roles out of the Finance Director seat and create a separate Analyst or Systems seat on the Accountability Chart to handle those tasks. This allows her to focus on financial strategy and leadership, which fits her strengths.

Second, if those technical roles must remain in her seat, you must acknowledge she does not GWC the seat. You will need to transition her to a seat that aligns with her natural talents.