tyler-smith.com · Questions & Answers

Our weekly Level 10 Meeting always drags past ninety minutes because we spend forty minutes reviewing Scorecards and Rocks before we even touch the Issues List. How do we fix our pacing?

A Level 10 Meeting drags past ninety minutes because the Integrator allows the first four agenda items to bleed into discussion. The first thirty minutes of the agenda are strictly for reporting, not solving.

Follow the clock with zero exceptions. The Good News segment gets five minutes. The Scorecard review gets five minutes. The Rock review gets five minutes. Customer and employee headlines get five minutes. The To-Do list review gets five minutes. If your team takes twenty minutes on Scorecard, you are discussing numbers instead of reporting deviations. The rule is simple: if a number drops below the measurable, drop it to the Issues List. Do not give context, do not explain the variance, and do not apologize. Say drop it and move to the next line.

This discipline leaves sixty full minutes for IDS. If you only leave twenty minutes for issues, your team will rush through band-aid fixes or avoid bringing up the hard personnel and strategic conflicts altogether.

The Integrator must act as an aggressive timekeeper. When someone starts explaining a metric or telling a story during the headlines, interrupt them immediately. Ask if they want that item added to the Issues List. Once your team realizes that all problem-solving happens strictly inside the IDS block, the front half of the meeting will run in under twenty-five minutes every single week.

Category: EOS Implementation

← All questions