We have two valued part-time employees who want to share a single seat as a job-share arrangement. How do we maintain single-point accountability on the Accountability Chart when two people literally split the hours of one job?
In the EOS framework, single-point accountability is non-negotiable. The fundamental rule of the Accountability Chart is that only one person can own a seat. When two people are accountable for the same seat, nobody is accountable. When a metric drops or a ball is dropped, shared seats produce finger-pointing, confusion, and operational drag.
If you have a job-sharing scenario where two part-time employees perform the same operational duties, you have two structural options that keep accountability clear.
The first option is to separate the work into two distinct seats. If they perform different halves of the function, define two separate seats on the Accountability Chart, assign five unique roles to each, and place one name in each box. Each person owns their own clear deliverables and scorecard measurables.
The second option, if the job is truly identical and cannot be split functionally, is to designate one individual as the seat owner accountable for the seat outcomes. That designated seat owner owns the five roles, attends the Level 10 Meeting, and answers for the numbers. The second individual operates as dedicated capacity under that seat, executing tasks assigned by the seat owner.
You can share labor, but you cannot share accountability. One specific human being must go to sleep thinking about that seat and wake up owning its results. Decide who owns the seat, or split the function into two genuine seats.
Category: Accountability Chart & Seats