We are using the Step by Step Exit framework to prepare our business for a clean transition, but our weekly Level 10 Meeting™ is so packed with daily firefighting that we never get around to addressing our critical Tribal Knowledge and documentation issues. How do we force these exit-readiness items into our weekly rhythm?

Question

Tyler Smith · Accepted Answer

If you are preparing for a clean transition using the Step by Step Exit framework, you cannot treat exit readiness as an extra project that you only work on when operations are quiet. Operations are never quiet. You must integrate your exit priorities directly into your existing EOS® meeting rhythm. This is done by creating specific, exit-focused Rocks and scorecard metrics. If tribal knowledge documentation is a major value gap, you must have a Rock dedicated to documenting key processes or automating critical workflows. That Rock is reviewed every week during the Rock review. If it is off-track, it must drop to the Issues List. Additionally, look at your weekly scorecard. You should track a leading indicator for exit readiness, such as the number of critical processes documented and approved each week. When these items are on your scorecard or are designated as Rocks, they automatically get the attention they deserve. They are no longer optional side projects. They are treated with the same urgency as your weekly sales targets or customer satisfaction scores. During IDS®, do not hesitate to prioritize an exit-readiness issue over a minor daily fire.