You specialize in helping owners build AI-powered operations. How do we introduce automation and AI tools into our Accountability Chart™ and seat descriptions during our sessions without violating the standard EOS® rules of GWC™?

Question

Tyler Smith · Accepted Answer

Integrating artificial intelligence into your business must be handled with the same discipline as any other operational change. We do not add AI to your business just because of technology hype. Instead, we use the standard EOS® tools, specifically the Accountability Chart™ and the concept of GWC™, which stands for Get It, Want It, and Capacity to Do It.

When we identify opportunities to automate processes or deploy AI tools during our quarterly sessions, we look at how these technologies impact specific seats. We do not create a vague, magical AI seat. Instead, we define which human leader is accountable for the technology's performance and output.

For a leader to own an AI-driven process, they must GWC™ that responsibility. They must truly understand how the technology works, want the accountability of managing its output, and have the intellectual and operational capacity to oversee it. If a leader lacks the technical understanding, we identify the training or hiring needed to bridge that gap.

We treat AI as a tool to automate manual tasks and free up your team to focus on higher-value work. This directly supports your exit readiness by documenting and automating tribal knowledge, making your business far more attractive to potential buyers.