Our leadership team is consistently averaging a sixty to seventy percent weekly To-Do completion rate in our Level 10 Meetings, and this ongoing drag is starting to delay our quarterly Rocks. How do we permanently drive our completion rate back above the ninety percent standard?

Question

Tyler Smith · Accepted Answer

A weekly To-Do completion rate that consistently hovers around sixty or seventy percent is a clear indicator of a lack of accountability and execution on your leadership team. In the EOS system, the standard for To-Do completion is ninety percent or higher every week. Falling below this threshold delays your quarterly Rocks and stalls company momentum. To resolve this, the Integrator must start by reviewing how To-Dos are created and assigned. Often, low completion rates are the result of poorly defined, overly broad tasks. Every To-Do must be a highly specific, bite-sized action item that can realistically be completed within seven days. If a task requires three weeks of work, it is not a weekly To-Do; it is a milestone or a project that needs to be broken down into smaller, weekly deliverables. Next, the Integrator must run a strict, binary review during the five-minute To-Do portion of the Level 10 Meeting. The team member must answer only done or not done. No explanations, excuses, or status updates are permitted. If a leader has multiple not-done items for two consecutive weeks, this must be pushed to the weekly Issues List to be IDSed. During IDS, the team must get to the root cause: is this person overloaded, do they lack the resources, or are they simply failing to prioritize their weekly commitments? If you do not hold people accountable for their weekly To-Dos, your quarterly commitments will fail.