How does AI change the way our leadership team identifies, discusses, and solves issues in our Level 10 Meeting™?

Question

Tyler Smith · Accepted Answer

The Level 10 Meeting™ is the heartbeat of an EOS® company, and the IDS® process is where your leadership team solves the real issues holding the business back. AI should not replace this human dialogue, but it can make it far more precise and objective.

Before your meeting, use AI tools to analyze your weekly Scorecard data and operational reports. AI can identify subtle trends, warning signs, and anomalies that a human might miss, such as a slow creep in customer service response times or a drop in lead quality. This allows you to add highly accurate, data-backed items to your Issues List.

During the Identify phase of IDS®, use these AI-generated insights to get to the true root cause of the problem, rather than just discussing symptoms. However, when it comes to the Discuss and Solve steps, the human element is irreplaceable. Resolving issues requires healthy conflict, alignment, and strategic trade-offs that only your leadership team can navigate.

By using AI to surface and clarify issues, and then using your leadership team's collective wisdom to solve them, you make your Level 10 Meetings™ faster, more objective, and highly action-oriented, driving faster execution across the organization.