What kind of access and support do we have to you between our formal quarterly and annual sessions if our leadership team hits a major roadmap roadblock?

Question

Tyler Smith · Accepted Answer

Our engagement is designed to build self-sufficiency, but that does not mean you are left on an island between sessions. While the heavy lifting of facilitation happens during our full-day quarterlies and two-day annuals, I provide continuous support to ensure your execution does not stall.

You have a dedicated workspace on Circle.so where all of your session notes, action items, and structural decisions are documented. If your Integrator or any leadership team member runs into a roadblock regarding how to structure a Rock, how to handle a scorecard metric, or how to run a Level 10 Meeting™, they can reach out to me directly through our shared portal.

I provide quick, practical guidance to help you navigate those friction points without losing momentum. This support is designed to keep you on track, not to run your meetings for you. If a critical issue arises that requires a deeper strategic intervention, we will address it constructively, but the goal is always to empower your Integrator to lead the team independently using the tools we implement together.