tyler-smith.com · Questions & Answers

We run a hybrid Level 10 Meeting™ where four leaders are together in the conference room and three are remote, which has created a massive disconnect where remote members are left out of side discussions and feel like passive observers. How do we run a flawless hybrid meeting pulse?

Hybrid meetings are incredibly difficult because the physical room naturally dominates the energy. The side conversations, body language, and shared laughter in the conference room leave remote participants feeling like second-class citizens, which completely ruins the collective focus of your weekly meeting pulse.

To eliminate this friction, you should adopt a strict virtual operating rule: if even one leadership team member is remote, everyone is remote. This means every person in the physical building logs into the meeting from their own individual computer screen and wears a headset, even if they are sitting in adjacent offices.

This individual-screen rule completely levels the playing field. It ensures everyone has the same audio and video quality, eliminates exclusive side-chatter, and allows all participants to see each other's facial expressions clearly. It also makes it much easier to share screens, review the scorecard, and track to-dos in real time.

If you must use a shared conference room, you must invest in high-quality omnidirectional cameras and microphones, and the facilitator must deliberately call on remote participants first during every step of the agenda. However, the individual-screen protocol remains the cleanest way to maintain alignment and trust across a distributed team.

Category: Level 10 Meetings

← All questions