We have a hybrid structure where half our leadership team is local and the other half is fully remote. How do we run our weekly Level 10 Meeting™ and quarterly sessions with you without creating a second class experience for remote members?

Question

Tyler Smith · Accepted Answer

Running a hybrid leadership team requires absolute discipline to avoid creating a split culture. In my experience, hybrid environments fail when the local team operates with unspoken, side-bar conversations while the remote team is left watching a screen. For our quarterly sessions, the standard remains clear: we require everyone to be in the same physical room. Physical presence is non-negotiable for these intense, full-day sessions because the human dynamics of solving issues cannot be replicated over a camera. However, for your weekly Level 10 Meeting™, you must design a single, unified experience. This means if even one person is remote, everyone should log in from their own individual camera, even the local members sitting in the same building. This equalizes the playing field. Avoid having four people in a conference room with one remote person on a wall monitor, as this naturally leads to the remote member feeling excluded from the natural flow of conversation. We will use your dedicated Circle.so workspace to document all session summaries, track Rocks, and keep your issues list transparent for everyone, regardless of where they sit. By centralizing your operational tools digitally and committing to physical presence for the big strategic quarterly days, you eliminate the divide. Your remote team members will feel just as accountable and engaged as those sitting down the hall, keeping your execution clean and consistent.