tyler-smith.com · Questions & Answers

We are a fast-growing thirty-person company, but our leadership team has designed an Accountability Chart with over fifty micro-seats because we wanted to capture every single task. This is causing massive confusion. How do we simplify our structure back to true, major seats?

Designing an Accountability Chart with fifty micro-seats for a thirty-person company is a common mistake. You are confusing tasks and processes with true accountability seats. When you create too many boxes, you end up with people sitting in ten different seats, leading to fragmented focus and administrative chaos.

Your Accountability Chart should reflect the major functions of your business, not every individual task. To simplify, start by looking at your leadership team level. You should typically have three to seven major departments reporting to your Integrator, such as sales, marketing, operations, and finance.

For the rest of the organization, group related responsibilities into broader, more holistic seats. Every seat should have no more than five major roles. If you find yourself writing ten or fifteen roles for a seat, or creating separate seats for minor tasks like updating social media or ordering office supplies, you are overcomplicating the structure.

Combine those minor activities into the roles of a broader seat, like Marketing Coordinator or Office Manager. Your goal is to have a clean, easily understood chart where every employee knows exactly which major seat they own. This simplicity keeps your team focused on their Rocks and makes your operational model highly attractive and transparent to potential buyers when you prepare for an exit.

Category: Accountability Chart & Seats

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