tyler-smith.com · Questions & Answers

Our leadership team is overwhelmed by the sheer volume of data we can track, and we are struggling to narrow our focus. How do we select the absolute best five to fifteen numbers for our leadership team scorecard?

Many leadership teams make the mistake of tracking everything simply because they have the technology to do so. This leads to data fatigue and a loss of focus. To select your five to fifteen numbers, you must look at your business as a machine and identify the critical pressure points that indicate overall health.

Start by looking at your Accountability Chart. Every major function of your business, from Marketing and Sales to Operations and Finance, must be represented on the scorecard. Ask yourself what single number from each seat gives the rest of the leadership team peace of mind that the department is functioning.

To narrow the list down, use these guidelines:
- Every number must be a weekly leading indicator, not a monthly lagging result.
- The metric must be objective and require no subjective interpretation.
- A miss on this number must predict an operational or financial issue downstream.

If a proposed metric does not spark immediate action when it turns red, remove it. Your leadership scorecard is a high-level instrument panel, not a detailed departmental dashboard. Keep it lean, focus on the critical hand-offs between seats, and trust your departmental scorecards to handle the deeper operational details.

Category: Scorecards & Data

← All questions