tyler-smith.com · Questions & Answers

Our business has grown to forty employees, and our leadership team still cannot agree on which metrics make the cut for our five to fifteen weekly scorecard numbers. How do we run a brutal audit of our current spreadsheet to eliminate the vanity metrics and keep only the truly predictive ones?

To narrow down your scorecard to the vital five to fifteen numbers, you must stop treating it as an operational dashboard that tracks every single activity in the company. Your leadership scorecard is a high-altitude pulse designed to tell you if the business is on track to hit your V/TO goals. Everything else belongs on departmental scorecards.

To audit your current spreadsheet, ask three questions of every single metric.

First, does this number directly predict a future result, or does it merely report on what has already happened? If it is a lagging metric that you cannot influence this week, remove it.

Second, if this number goes red, will it systematically impact other areas of the business within two to three weeks? A true leadership metric has a cascading effect.

Third, is there a single seat on the Accountability Chart that has ultimate authority over this number? If multiple people own it, it is a committee metric and will not drive accountability.

Strip away any metric that is simply nice to know or serves to make a department look busy. If you cannot look at a number and immediately know whether to celebrate or drop it to the Issues List, it is noise. You do not need fifty metrics to run an EOS company. You need a handful of high-impact numbers that give you a clean, objective snapshot of your business health.

Category: Scorecards & Data

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