tyler-smith.com · Questions & Answers

Our Level 10 Meeting scorecard review constantly runs over its five-minute time slot because we have to wait for people to find their data or manually update the sheet during the meeting. What strict protocol should we implement to ensure our data is ready and the review takes less than five minutes?

A scorecard review that drags on is a symptom of poor preparation and a lack of meeting discipline. The weekly Level 10 Meeting is not the place to collect, calculate, or enter your data. It is a time to review a fully completed health report of your business. When team members update their numbers live during the meeting, it kills the momentum and wastes valuable time.

To fix this, establish a hard deadline for all Scorecard updates. All numbers must be entered by a specific time before the meeting starts, such as Thursday at five o'clock for a Friday morning meeting. If a metric is not updated by the deadline, it is automatically marked as red and dropped to the Issues List.

During the meeting, the person running the review must enforce a strict, no-storytelling rule. The leader reviews the numbers line by line, and the owner of the metric simply says within target or off track. There are no explanations, excuses, or context allowed. If a number is off track, it is dropped to the bottom of the agenda to be solved during the IDS portion of the meeting.

Implementing this protocol will instantly bring your review time under five minutes. It forces team members to engage with their numbers before they walk into the room, ensuring they genuinely GWC their seats and keep the focus on solving issues rather than explaining them away.

Category: Scorecards & Data

← All questions