Our team is great at setting Rocks, but we consistently hit only sixty percent of them. How do we build true traction and accountability without turning into micromanagers?
If your leadership team is consistently hitting only sixty percent of their Rocks, you don't have an implementation problem; you have an accountability problem. In an EOS® company, the target is to complete at least eighty percent of Rocks every single quarter. Anything less indicates that your execution process is broken.
Fixing Rock Accountability
To improve your team's ability to hit their Rocks and build true traction, focus on these critical areas:
1. Set SMART Rocks
Start by scrutinizing how Rocks are set and defined. Often, teams write vague, unmeasurable goals that make it impossible to track progress effectively. A Rock must adhere to the SMART criteria:
• Specific: Clearly defined, not general.
• Measurable: Quantifiable, with clear metrics for success.
• Attainable: Realistic and achievable within the quarter.
• Relevant: Aligned with overall company goals and the [V/TO®](https://www.eosworldwide.com/eos-tools/vto).
• Timely: Has a defined start and end date (the 90-day quarter).
If you cannot clearly state what success looks like on day ninety, the Rock is not ready to be set. For more on ensuring your metrics are effective, consider [how to choose five to fifteen scorecard metrics](/qa/how-to-choose-five-fifteen-scorecard-metrics).
2. Leverage Level 10 Meetings™
Use your weekly Level 10 Meetings™ to catch off-track Rocks early and proactively address issues. For tips on running these effectively, see [how to review scorecard under five minutes](/qa/how-to-review-scorecard-under-five-minutes).
• Rock Review: During the dedicated Rock review portion of the agenda, team members must state whether their Rock is on-track or off-track. This creates a consistent point of visibility and accountability.
• IDS® Process: If a Rock is off-track, immediately drop it to the Issues List and IDS® it. This ensures problems are discussed, identified, and solved as they arise, rather than letting them fester. Do not wait until week twelve to discover a major project is failing.
3. Ensure Conative Capacity
Finally, ensure your team members have the conative capacity to execute their assigned Rocks.
• Kolbe A™ Index: Use the Kolbe A™ Index to evaluate if the person assigned to the Rock has the natural problem-solving strengths to get it done. This assessment helps match tasks to an individual's innate way of taking action, preventing burnout and increasing the likelihood of success. You can also [analyze Kolbe Indexes with AI for project teams](/qa/analyze-kolbe-indexes-with-ai-project-teams).
• Execution Bottlenecks: By proactively addressing these execution bottlenecks, you build a high-performance culture that values results and enhances overall team effectiveness, aligning with the principles of the [EOS People Component](/qa/how-can-ai-enhance-the-effectiveness-of-the-eos-people-component-during-growth-phases).
By implementing these steps, you can move your team from sixty percent Rock completion to the eighty percent target, building true accountability without resorting to micromanagement.
Related questions
• [How to choose five to fifteen scorecard metrics](/qa/how-to-choose-five-fifteen-scorecard-metrics)
• [How to review scorecard under five minutes](/qa/how-to-review-scorecard-under-five-minutes)
• [When is it appropriate to change a scorecard number](/qa/when-to-change-weekly-scorecard-metrics)
• [How do we use the Kolbe A Index to diagnose why our Sales and Operations heads are constantly in conflict over project handoffs](/qa/kolbe-sales-operations-conflict-handoffs)
Category: EOS Implementation