Our remote team members spend their five-minute Level 10 Meeting™ segue troubleshooting tech issues, complaining about internet speeds, or showing off home-office upgrades. How do we reclaim this check-in time for real connection?

Question

Tyler Smith · Accepted Answer

A virtual Level 10 Meeting™ requires more discipline than an in-person one. When remote team members spend their five-minute check-in troubleshooting tech issues, complaining about internet speeds, or showing off home-office upgrades, they are eating into the momentum of the meeting.

To fix this, set a firm standard: all tech setup, link testing, and hardware configuration must happen before the meeting start time. The ninety-minute slot is sacred, and the clock starts precisely at your scheduled time. If a leader has tech issues, they must log in early to resolve them or join via phone.

The segue is designed to help the team transition from their individual operational silos to a collective leadership mindset. If this time is wasted on tech complaints, you lose the opportunity to build real trust.

Enforce these practices:
- Log in two minutes early to test video and audio.
- Start the segue exactly on time, regardless of who is troubleshooting.
- Keep the focus on personal and professional good news, not office environments.

This small shift protects your Level 10 Meeting™ momentum and ensures the team begins with a positive, focused mindset. It maintains the health of your team relationships and respects everyone's time.