tyler-smith.com · Questions & Answers

I am the Visionary and do not write code, but my team is proposing a fifty thousand dollar AI project to streamline our estimating. How do I, as a non-technical owner, audit this proposal and ensure we are not buying over-engineered software theater?

As a Visionary, your job is not to understand the underlying code. Your job is to protect the company's bottom line and ensure every dollar spent drives measurable operational efficiency. Do not let technical jargon or flashy demonstrations distract you from basic business metrics.

To audit a high-cost AI proposal, ask your team to present the project through the lens of your V/TO® and the Accountability Chart. Require them to answer four non-technical questions before you sign off:
- Which specific, documented seat on the Accountability Chart will this tool support, and how many hours of capacity will it free up each week?
- What is the manual baseline cost of this process right now, and what is the exact target cost after implementation?
- How will we run this process if the AI tool experiences a system outage, or do our core processes become too weak to survive without it?
- What are the monthly recurring API costs and maintenance fees required to keep this system running?

If your team cannot answer these questions with clear, simple business metrics, they are pitched on software theater. Never fund an AI project just because it sounds advanced. Frame the initiative as an operations-improvement project that happens to use technology. If the proposal does not show a clear path to freeing up employee capacity or reducing errors within six months, reject it and tell your team to simplify the scope.

Category: AI-Powered Operations

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