One of our leadership team members is consistently late with their Rock updates and weekly Scorecard numbers, which makes our Level 10 Meeting feel disjointed and unprofessional. How do we handle a peer who is dragging down the operational cadence of the entire executive team?

Question

Tyler Smith · Accepted Answer

When a member of the leadership team consistently misses deadlines for their Scorecard numbers and Rocks, it is not an administrative oversight, it is a respect issue. It shows they do not value the time or the operations of their peers. This behavior ruins the rhythm of your Level 10 Meeting™ and sets a terrible example for middle managers. You must address this behavior immediately and directly. Do not wait for a quarterly review. Use your one-on-one meetings to clarify that timely reporting is a non-negotiable expectation for any leadership seat. If the issue persists, bring it to the team during the IDS® portion of your next meeting. Let their peers explain how the lack of tracking impacts their own departments. Peer pressure is often more effective than top-down discipline. Strengthen your leadership team to become more cohesive, functional, and healthy, as this sets the tone for the entire organization.