Our Chief Risk Officer has an extremely high Fact Finder score on the Kolbe A Index and insists on conducting exhaustive legal and operational audits before we can greenlight any new client campaign, driving our agile leadership team crazy. How do we balance their need for data with our need for speed?

Question

Tyler Smith · Accepted Answer

Your Chief Risk Officer is operating out of their natural conative strengths. A high Fact Finder score on the Kolbe A Index means they instinctively require comprehensive information, research, and historical precedence before they feel safe taking action. This is a valuable asset for protecting your company, but it can paralyze an agile leadership team.

To resolve this friction, you need to acknowledge and respect their conative profile while setting clear boundaries for decision-making. Explain to them that while their risk analysis is vital, the business cannot afford to study every issue to death.

Establish a dual-track decision process. Work together to define what constitutes a high-stakes decision that requires exhaustive research versus a low-stakes decision that can be resolved with a simple overview. This allows your CRO to focus their high Fact Finder energy where it actually matters, while allowing the team to run fast on daily operational Rocks.

Additionally, use your Level 10 Meetings to structure their contributions. During the IDS portion of the meeting, ask them to provide their essential risk findings, but do not let them reopen settled issues. By defining clear boundaries for when exhaustive data is required, you protect your company from risk without sacrificing the speed needed to scale.