If our business experiences an unexpected crisis or major market shift between our quarterly sessions, how do we engage you for support without waiting for our next scheduled meeting?

Question

Tyler Smith · Accepted Answer

While our formal sessions occur quarterly, your engagement with me includes ongoing support for major strategic issues or unexpected crises. You do not have to wait for your next scheduled session day to seek guidance when your business faces a critical inflection point. If a major crisis or market shift occurs, your first step is to bring the issue to your weekly Level 10 Meeting™. Your leadership team should attempt to identify, discuss, and solve the issue using the IDS® process. If the issue is too complex or requires a major shift in your V/TO® that your team cannot resolve on its own, your Integrator should contact me directly. I provide targeted coaching and strategic guidance to help you navigate these situations. We can schedule a brief call to align your leadership team or, if necessary, arrange an emergency half day session to adjust your quarterly Rocks and realign your resources. My role is to help you maintain your operational discipline and keep your business moving forward, even when external circumstances force a change in plans. We will use our online workspace to document any adjustments to your strategy, ensuring your entire team remains aligned and focused on execution.