How do we handle the scheduling and preparation for our one-day quarterlies and two-day annual sessions when our industry has highly unpredictable seasonal peaks that demand our entire team's attention?

Question

Tyler Smith · Accepted Answer

Unpredictable seasonality is a reality for many businesses, but it is never an excuse to abandon the quarterly rhythm. In fact, seasonal chaos is exactly when you need the discipline of your EOS® tools the most. When we establish our twenty-four-month engagement, we map out and lock in your session dates a full year in advance. We purposefully schedule our one-day quarterlies and your two-day annual to land just before or immediately after your peak seasonal windows. This allows us to use the quarterly sessions to either prepare your operational capacity for the upcoming rush or to debrief and clean up the organizational messes left in the wake of your peak season. We do not reschedule these sessions. If we allow your seasonal peaks to dictate our calendar, your business will remain trapped in a permanent cycle of reaction. To prepare for these sessions during busy times, your team must rely heavily on their weekly Level 10 Meetings™ to keep Rocks and metrics on track in just ninety minutes a week. This structured preparation ensures that when you step into the room for our full-day session, we do not waste time reviewing old business. We dive straight into solving the high-priority issues that your seasonal rush has exposed.