We have two key leaders whose personal friction and lack of trust turns every Level 10 Meeting IDS session into a passive-aggressive battleground. How do we handle this relational drag during our weekly meetings?

Question

Tyler Smith · Accepted Answer

When personal friction and passive-aggressive behavior enter your Level 10 Meeting™, your weekly pulse will grind to a halt. You cannot run an effective IDS® session when team members are playing politics or trying to protect their egos. This is a direct violation of the trust and same page pillars of your organizational charter.

To fix this, you must handle the relational drag outside of the weekly meeting. The Integrator must step in and facilitate a Same Page meeting between the two conflicting leaders. This is a dedicated, face-to-face session where they must openly and honestly address their issues, build trust, and align on their shared goals.

During the Level 10 Meeting™ itself, the facilitator must maintain a zero-tolerance policy for passive-aggressive remarks or defensive behavior. If a leader makes a snide comment during IDS®, pause the meeting immediately and call it out. Say, that comment does not align with our core values or our commitment to a healthy team dynamic, let us keep our focus on solving the issue, not attacking each other.

By enforcing this strict standard of behavior, you protect the integrity of your weekly pulse and show your team that personal agendas will never be tolerated over the health of the company.