I want to implement AI-driven automation to boost our margins for a clean exit, but my leadership team is highly non-technical and resistant. Do I try to train them, or do I need to find new leaders?

Question

Tyler Smith · Accepted Answer

Preparing your business for a clean exit often requires modernizing your operations, and AI is currently the most powerful tool for boosting margins. However, forcing technology onto a resistant, non-technical leadership team will lead to failed implementations and wasted capital. To decide whether to train or replace your current leaders, use the GWC™ tool: Get It, Want It, Capacity to Do It. First, do they Get It? Do they understand why AI automation is necessary for the company's survival and exit valuation? Second, do they Want It? Are they genuinely motivated to learn and adapt, or are they secretly hoping the trend passes? Third, do they have the Capacity? This is where conation and learning styles come in. You can use the Kolbe A™ Index to evaluate their natural strengths. If a leader has a very high Follow Thru and low Quick Start, they will naturally resist changing established workflows. They can still adapt, but they will need structured, step-by-step training and clear systems, not just a mandate to start using new tools. If a leader fits your Core Values, Gets the vision, and Wants to learn, invest in their training. Give them the resources and time to adapt. However, if they lack the desire or capacity to operate in a modern, tech-driven environment, you must make a tough choice. For the sake of your exit goals, you may need to transition them to a different seat or bring in a tech-forward leader who GWC™s the role.