tyler-smith.com · Questions & Answers

Our weekly Level 10 Meeting is constantly delayed or derailed because several scorecard metrics are missing, incomplete, or filled in at the very last minute. How do we establish a strict discipline around data submission deadlines and hold leadership team members accountable to keeping the Scorecard updated?

A weekly Scorecard is useless if the data is incomplete, inaccurate, or filled in at the very last minute during your Level 10 Meeting™. This lack of discipline wastes valuable meeting time and prevents your leadership team from making informed, data-driven decisions. To solve this issue, you must establish a strict, non-negotiable deadline for data submission. A best practice is to require all Scorecard metrics to be updated by a specific time the day before your Level 10 Meeting™. This gives the team ample time to review the numbers and prepare for the meeting. If a leadership team member consistently fails to update their metrics on time, you must treat this as a performance issue. The Integrator must address the behavior directly, helping the team member understand that keeping their numbers updated is a core responsibility of their seat. If the problem persists, you may need to look at whether they truly GWC™ their seat. Running a business on data requires absolute commitment from every member of the leadership team. By enforcing strict data deadlines and holding team members accountable for late submission, you build a disciplined operational culture that respects everyone's time and keeps your business moving forward.

Category: Scorecards & Data

← All questions