We are planning our organizational structure for next year, but we do not know how to evaluate if our senior leaders have the right GWC to manage AI-augmented teams instead of traditional human departments. How do we update our Accountability Chart roles for an AI-powered operation?

Question

Tyler Smith · Accepted Answer

Managing an AI-augmented department requires a completely different skillset than managing a traditional team. In the past, leaders managed activities and checked manual work. In an AI-powered operation, leaders must manage outcomes and orchestrate systems.

To determine if your current leaders have the GWC, meaning they Get It, Want It, and have the Capacity to do it, you must redefine the roles on your Accountability Chart. Update the roles for each leadership seat to include the expectation of driving technological leverage and operational efficiency.

A leader who Gets It understands that their job is not to build a massive headcount empire, but to maximize the output of their existing team using technology. They must be able to identify cumbersome processes that keep employees stuck in low-value tasks and systematically eliminate them.

A leader who Wants It is eager to learn how to deploy AI tools within their department, rather than resisting change or waiting for the IT department to do it for them.

Finally, Capacity is not about having a technical computer science degree. It is about having the mental bandwidth and strategic capability to shift from telling people what to do to articulating a clear vision and letting their team leverage AI to execute it. If a leader lacks the GWC for this new reality, you must have the courage to make a change.