As we deploy more autonomous AI agents to run our documented standard operating procedures, we are struggling to figure out how to evaluate these tools inside our EOS framework. How do we apply the GWC tool to automated agents running on our Accountability Chart?

Question

Tyler Smith · Accepted Answer

As you begin deploying autonomous agents or automated scripts to run your documented workflows, you must clarify ownership. A common mistake is leaving automated processes in a gray area where no one is responsible for their outputs.

Every automated workflow must live on your Accountability Chart, owned by a human seat. To ensure this works, apply the EOS GWC tool to the person who manages the automated system. The owner of that seat must get it, want it, and have the capacity to manage both the technology and its results.

First, they must get it, meaning they thoroughly understand how the automated workflow functions, what inputs it requires, and what a successful output looks like. Second, they must want it, meaning they take full personal ownership of the system's performance and are motivated to keep it running smoothly. Third, they must have the capacity, meaning they have the time and cognitive bandwidth to monitor the workflow, troubleshoot issues when things break, and audit the results for accuracy. If a process is automated, a human still owns the seat and remains fully accountable for the ultimate result.